Sparcraft America has recently added three new engineering and sales members to its team to help optimize their customer service. As the number one supplier of sailing spars in North America, Sparcraft has seen increasing demand and these staff additions were made to help streamline the relatively complex process of spar purchasing for their customers.
On the sales side, two new staff have been added. They include industry veteran, Jacques Swart, who will provide outside sales support. He comes to Sparcraft with 30 years of direct experience selling aluminum rigs and spars with Hall Spars. Doug Green has also been rehired to focus on inside sales and technical support. Doug previously worked at Sparcraft and brings back his extensive knowledge in the sales and support side of the product line, as well as an invaluable historical perspective
In addition to these two new sales associates, Erik Baktis, has also been brought onboard to help expand the engineering department. A graduate of Rensaleer Polytechnic Institute of Engineering, Erik comes from Connecticut and has several years of experience in Mechanical engineering with Retina Systems, Inc.
Together, these three new staff members represent critical pieces of a larger operational reorganization effort within Sparcraft. According to company Vice President, Kevin Coughlin, “As the leading supplier of masts built in USA, we wanted to re-tool the organization to better serve the expanding needs of our North American Market. The experience and knowledge these three new associates bring to our operation is a crucial part of that commitment. No matter if you’re an individual looking for a replacement mast, or an OEM customer looking to tool-up a new design, Sparcraft is dedicated to providing first class customer service and the best spar available.”
Sparcraft USA is part of French based Wichard Group which includes Profurl, Sparcraft, Facnor, Lorima and Peguet brands. Wichard has created top-quality stainless-steel products from its French headquarters for over 100 years. Sparcraft USA operates from Wichard’s 50,000 sq. ft., US headquarters in Charlotte, NC. They offer full anodization and powder coated capabilities as well as complete spar engineering, manufacturing and rigging at that location.